We accept items for return in clean, unworn, unwashed condition, with original tags in tact. We reserve the right to refuse returned items that are not in pristine condition.
You’re responsible for return shipping costs. If there are credits or charges due on the merchandise, they will be issued to the original credit card used for the purchase. Upon receipt our goal is to process your request in a timely manner.
All returns must be received within 30 days of original shipment date!
If more than 21 days have passed since your package was shipped and you’d like to return an item, we charge a restocking fee of $10 or 20% (whichever is greater). This amount will be deducted from your refund.
ALL SALES FINAL After 30 DAYS!
HOW TO RETURN A PURCHASE:
1. Complete the simple return form included in your package, including item information and the reason for the return. If you wish to exchange this for a different item, please also complete the exchange section of the form and tell us the style #, color, size and quantity.
2. Pack items for return and include the return form. Items must be unworn, in their original condition with all of the original tags.
3. A return label is included in your package for your convenience. This is not a pre-paid label and you will be responsible for shipping costs.
4. For your protection, we recommend you return your items using certified and insured mail.
DEFECTIVE, DAMAGED or INCORRECT ITEMS:
If an item is defective, damaged, or incorrect please fill out the information on the return form. If the merchandise is deemed defective by our Quality Review team when it arrives back at our distribution center, you wont be charged shipping for the replacement item.
We suggest that you take a photo of the damage or defect and email to: [email protected] This helps us speed the information to the manufactures so we can send a replacement to you while your return is in transit to our distribution center.